Sloan Support Weekly Recap August 8, 2016

by the AMS Product Support Team

Traveled over a large portion of the corn belt the last week of July and the corn and soybean crop overall looks good from Central Illinois all the way to Central Ohio.  Of course, there are a few pockets here and there that have had their share of challenges but overall I think we are going to have a large crop.  Probably not news to anyone but brought a little bit more meaning to the market reports when you see if for yourself.

John Deere has announced their fall software update for all Greenstar equipment.  Make sure that you get this completed before you head to the field.  You can find the update on www.stellarsupport.com or bring your displays and receivers into your local Sloan Implement location and we will do the update for you for free.  You might have to leave them over night, as we are getting several units in and the update can take about 15-45 minutes to complete depending on your model.

Make sure you have your variety locator files setup in Apex and have reloaded your setup data into your display with the correct machine models.  Here’s a blog post with instructions for setting up variety locator in Apex.

If you were one of the unlucky ones that had some wind in your area that pushed the corn down, John Deere Rowsense works really well in these situations.  As long as you can get the snouts under the stalk you should have pretty good success in picking up the corn and staying on the row.  Let us know if we can help set you up with a system of evaluate a field to see if Rowsense would be a good fit.   You can learn more about JD Rowsense Here.

Deere Rowsense Feelers

Deere Rowsense Feelers

Our service departments are still very busy getting customer machines ready to go for fall.  If you have some last minute service items to get repaired, don’t wait as the line is getting long.

Our call center will be back to our seasonal hours on the Tuesday after labor day.  We will again have 3 analysts every day that will be taking your AMS equipment questions from 7-6 Monday – Friday and from 7-3 on Saturday.  This is a free service to our customers.  We will again have our after hours option for the call center.  These hours are 6-9 pm Monday – Friday, 3-6 on Saturday, and Noon to 5 on Sunday.  This service has a $50 fee that is passed directly to the analyst taking your call.

Check out our Sloan 12F folding corn head conversion video at http://www.sloans.com/12f .  We have converted some used 12 row non-chopping heads to a folding corn head that will work on about any late model John Deere combine.  It folds or unfolds in about 35 seconds.

Sloan 12F Folding Cornhead

Sloan 12F Folding Cornhead

 

Sloan Support is written by the product support team at Sloan Implement, a 20 location John Deere dealer in Illinois and Wisconsin.   Learn more at www.sloans.com

 

Getting to Know the AMS Department

by Jared Wheeler, Assumption, IL

This post features Austin Shellhause and Joe Brunker.  Austin works in the Cuba City, Wisconsin location.  He is a graduate of Eastland High School class of  2010.  He later went on to graduate with an Ag Business and Farm Management degree from UW-Platteville in 2014.  Austin then started with Sloan’s shortly after in Product Support.  He enjoys spending time with his friends and family and anything outdoors.

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Austin Shellhause

 

Joe works out of our Monroe, Wisconsin location and also helps cover the Mt. Horeb and Montfort, Wisconsin locations. He started working Product Support for Sloan Implement in 2007.  Joe has 3 boys that keep him busy when he’s not at work. He also enjoys working outside on his property, hunting and fishing

jbrunker

Joe Brunker

Sloan Support is written by the product support team at Sloan Implement, a 20 location John Deere dealer in Illinois and Wisconsin.  Learn more at www.sloans.com

 

 

 

2016 Data Management Service Sign Up

by Jared Wheeler, Assumption, IL

Tired of struggling with Apex or just want to start mapping and keeping records of your data?  Contact us to get set up with our Data Management Service.  We will provide a new data card or flash drive each year so that you can keep your old data in a safe place for a backup.  We will update the software on all your displays and receivers and also get your displays loaded with all your setup data including farms, fields, clients, and varieties.  We can help organize your farm and field names to make sure they are consistent across all displays and all operations to avoid confusion amongst operators.  After planting, we will clean up and print your variety maps and reports and get you set up for harvest with variety locator.  We will then clean up, post calibrate, and print your harvest maps and reports after you are finished with the year’s harvest.  Now that we have the ability to upload historical data to MyJohnDeere.com, we would be happy to upload this data for you if you would like.  All of this is included for just $500 a year.

Sloan Support is written by the product support team at Sloan Implement, a 20 location John Deere dealer in Illinois and Wisconsin.  Learn more at www.sloans.com

 

 

 

Gator Mapping Service

by Jared Wheeler, Assumption, IL

We will get started soon after the crops are out of the fields.  We can map boundary lines and waterways, as well as guidance lines using RTK signal.  This works great when using Section Control to plant or spray through waterways.  You can also utilize these boundaries to ensure that you or your operators are in the correct field.  Simply hit the “Find Field” button when you pull into a field with a mapped boundary and it will know the Client, Farm, and Field associated with it and populate them into the drop down boxes.  All your guidance lines for that field will be pre-loaded as well.  You can then select the line you want to use, center the line with where you’re at and take off.  This eliminates the need to make new guidance lines every time you enter a field.  Mapping is $1.25/acre with minimum acreage required.  Mapping is based on a first come, first served basis so please sign up before spots fill up.  Don’t wait until the last minute.

Sloan Support is written by the product support team at Sloan Implement, a 20 location John Deere dealer in Illinois and Wisconsin.  Learn more at www.sloans.com

 

 

 

Sloan Support Call Center

by Jared Wheeler, Assumption, IL

Don’t forget that the Sloan Support Team is here to help you this upcoming harvest season.   We can also help with those pre-harvest setup questions.

Calls made during our normal seasonal hours are FREE!!!

Our normal seasonal help line hours are as follows:

Monday-Friday:  7am-6pm

Saturday:  7am-3pm

Due to customer requests, we are continuing to offer our extended seasonal help line hours.  These calls will cost $50 per call.

Extended seasonal hours will be as follows:

Monday-Friday:  6pm-9pm

Saturday:  3pm-6pm

Sunday:  Noon-5pm

These extended hours calls will require you to leave a detailed voicemail stating your name, phone number, model number and a detailed description of the symptoms including any relevant trouble codes.  We will then call you back as soon as we can. Our targeted start date for seasonal hours is late August.  Please check our website and our blog closer to fall for an announcement on the exact date.

Please use this help line as your go to source for help.  We can generally get your questions answered faster than calling your local AMS/service person, with wait times averaging less than 30 seconds.

Call Center help line: 217-693-6209

Sloan Support is written by the product support team at Sloan Implement, a 20 location John Deere dealer in Illinois and Wisconsin.  Learn more at www.sloans.com

 

 

 

JD Link Connect

by Jared Wheeler, Assumption, IL

Advantages of using JDLink Connect with a GS3 2630 Display:

  • No more USB sticks
  • Send setup data from your computer directly to the GS3
  • Send prescription files directly to the GS3
  • The GS3 sends data back to your computer once the field is complete
  • Less chance of losing data if something happens to the GS3

When you are done recording a field the data can be automatically sent to MyJohnDeere.com where you can retrieve it or share it with your trusted advisors.  It can also be set up to unload files directly into Apex.  You can view up-to-date data on Apex without ever touching a flash drive or just look at your data on MyJohnDeere.com.  Receive this machine information from the cloud.

  • Machine performance data
  • Machine location history
  • Remote Dealer Support
  • Wireless Data transfer

Older machines can also be retrofitted to have this ability.  Contact us for more information and to get setup today.

Sloan Support is written by the product support team at Sloan Implement, a 20 location John Deere dealer in Illinois and Wisconsin.  Learn more at www.sloans.com

 

 

 

New Gen 4 Display Premium Activation

by Jared Wheeler, Assumption, IL

Some of you may have seen or own a tractor with the new Gen 4 armrest.  Up until now the only activation available was AutoTrac.  Now John Deere has released a single activation they are calling the premium activation which includes AutoTrac, Section Control, and Documentation for $3000.  These activations are non-transferrable from display to display unlike previous generation displays.  Current Gen 4 armrests with AutoTrac can be upgraded to the premium activation for $2000. Stand alone AutoTrac is $1000.

Sloan Support is written by the product support team at Sloan Implement, a 20 location John Deere dealer in Illinois and Wisconsin.  Learn more at www.sloans.com