Are you ready to replant? Make sure your monitor is set up properly.

by Jared Wheeler, Assumption, IL

Unfortunately, some replant will need to be done in Illinois and Wisconsin this year.  Make sure your display is set up correctly for replant by changing the task under your Resources button to “Replant.”  This will prevent your section control from disabling the row clutches and stopping the meter from planting.  It will also allow you to see how many acres you replanted and as well as recording the seed variety.

Change the task to Replant on the Resources page

Sloan Support is written by the product support team at Sloan Implement, a 20 location John Deere dealer in Illinois and Wisconsin.  Learn more at www.sloans.com

 

 

 

Cutting Beans that are Down, Tangled, or Leaning

by Lucas Veale, Assumption, IL 

Great weather in the month of September has hastened crop harvesting in Central Illinois.  The corn crop has been well above average in most cases but is falling well short of the 2014 record.  Soybeans also are well above average but it is still too early to tell if we will eclipse the yield of last year as a whole. 

Cutting Down Beans with a Row Crop Head

If you are dealing with down, leaning, or tangled beans try to set your angle of cut as close to perpendicular to the lean of the crop as reasonably possible.  This will lead to the least amount of plugging and will also reduce the amount of beans that you run over.  With larger headers, make sure that your feed accelerator is on the high side to reduce the chance of plugging in this area.  We have also seen some benefit of running the feeder house chain on the larger sprocket if persistent slugging occurs due to large crop mass.  As always, make sure that the auger is adjusted closely to the floor and rear strippers to augment feeding.  Draper belt speeds seem to work the best around 200-220 in most cases.  Always calibrate your header before you start the season to insure it is ready for any ground condition.  Check out the help videos on Sloans.com under the AMS heading for help with the calibrations. 

You can view our Hydraflex Platform video here:

You can view our Flex Draper video here:

Also, don’t forget the call center to help with switching crops at 217 693 6209

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Sloan Support is written by the product support team at Sloan Implement, a 20 location John Deere dealer in Illinois and Wisconsin.   Learn more at www.sloans.com

 

Sloan Support Weekly Recap August 8, 2016

by the AMS Product Support Team

Traveled over a large portion of the corn belt the last week of July and the corn and soybean crop overall looks good from Central Illinois all the way to Central Ohio.  Of course, there are a few pockets here and there that have had their share of challenges but overall I think we are going to have a large crop.  Probably not news to anyone but brought a little bit more meaning to the market reports when you see if for yourself.

John Deere has announced their fall software update for all Greenstar equipment.  Make sure that you get this completed before you head to the field.  You can find the update on www.stellarsupport.com or bring your displays and receivers into your local Sloan Implement location and we will do the update for you for free.  You might have to leave them over night, as we are getting several units in and the update can take about 15-45 minutes to complete depending on your model.

Make sure you have your variety locator files setup in Apex and have reloaded your setup data into your display with the correct machine models.  Here’s a blog post with instructions for setting up variety locator in Apex.

If you were one of the unlucky ones that had some wind in your area that pushed the corn down, John Deere Rowsense works really well in these situations.  As long as you can get the snouts under the stalk you should have pretty good success in picking up the corn and staying on the row.  Let us know if we can help set you up with a system of evaluate a field to see if Rowsense would be a good fit.   You can learn more about JD Rowsense Here.

Deere Rowsense Feelers

Deere Rowsense Feelers

Our service departments are still very busy getting customer machines ready to go for fall.  If you have some last minute service items to get repaired, don’t wait as the line is getting long.

Our call center will be back to our seasonal hours on the Tuesday after labor day.  We will again have 3 analysts every day that will be taking your AMS equipment questions from 7-6 Monday – Friday and from 7-3 on Saturday.  This is a free service to our customers.  We will again have our after hours option for the call center.  These hours are 6-9 pm Monday – Friday, 3-6 on Saturday, and Noon to 5 on Sunday.  This service has a $50 fee that is passed directly to the analyst taking your call.

Check out our Sloan 12F folding corn head conversion video at http://www.sloans.com/12f .  We have converted some used 12 row non-chopping heads to a folding corn head that will work on about any late model John Deere combine.  It folds or unfolds in about 35 seconds.

Sloan 12F Folding Cornhead

Sloan 12F Folding Cornhead

 

Sloan Support is written by the product support team at Sloan Implement, a 20 location John Deere dealer in Illinois and Wisconsin.   Learn more at www.sloans.com

 

Sloan Support Call Center

by Jared Wheeler, Assumption, IL

Don’t forget that the Sloan Support Team is here to help you this upcoming harvest season.   We can also help with those pre-harvest setup questions.

Calls made during our normal seasonal hours are FREE!!!

Our normal seasonal help line hours are as follows:

Monday-Friday:  7am-6pm

Saturday:  7am-3pm

Due to customer requests, we are continuing to offer our extended seasonal help line hours.  These calls will cost $50 per call.

Extended seasonal hours will be as follows:

Monday-Friday:  6pm-9pm

Saturday:  3pm-6pm

Sunday:  Noon-5pm

These extended hours calls will require you to leave a detailed voicemail stating your name, phone number, model number and a detailed description of the symptoms including any relevant trouble codes.  We will then call you back as soon as we can. Our targeted start date for seasonal hours is late August.  Please check our website and our blog closer to fall for an announcement on the exact date.

Please use this help line as your go to source for help.  We can generally get your questions answered faster than calling your local AMS/service person, with wait times averaging less than 30 seconds.

Call Center help line: 217-693-6209

Sloan Support is written by the product support team at Sloan Implement, a 20 location John Deere dealer in Illinois and Wisconsin.  Learn more at www.sloans.com

 

 

 

Sloan Support Call Center Now Open With Extended Hours

by Weston Adcock, Assumption, IL 

Starting today April 14th,  Sloan Implement will open its call center for 2016 planting. If you do business with Sloan Implement, AMS call support is free during business hours. Business hours include 7 a.m. to 6 p.m. during the week and 7 a.m. to 3 p.m. on Saturdays. We will have 3 experienced AMS individuals staffing the call center each day. This will be your best outlet and fastest response for all your AMS questions.  Last spring we took 3,500 calls with over 200 per day and still averaged a wait time of less than 30 seconds. If by chance all 3 lines are in use and you do not want to wait on hold, you will have the ability to leave a call back number that saves your place in line and generates an automatic return call. You also have the ability to connect with the call center by sending an email or requesting a call back through our Sloans App.  You can download the Sloan App for Iphone and Android by clicking here.

If you need assistance after the call center is closed, Sloans will now be offering after hours support to keep your operation going into the night and on weekends. From 6 p.m. to 9 p.m. during the week, 3 p.m. to 6 p.m. on Saturday, and 12 p.m. to 5 p.m. on Sundays we will be providing voicemail support. If you leave a detailed message of your issue with your name and number, you will get a timely response from a member of our AMS team.  For this added service we will charge $50 for the call.

Thank you again for your business and we look forward to helping you through planting 2016’s crop.

Sloan Support is written by the product support team at Sloan Implement, a 20 location John Deere dealer in Illinois and Wisconsin.   Learn more at www.sloans.com

 

Sloan Support Call Center Now With Extended Hours

by Weston Adcock, Assumption, IL 

Starting Tuesday September 8th Sloan Implement will open its call center for 2015 harvest. If you do business with Sloan Implement, AMS call support is free during business hours. Business hours include 7 a.m. to 6 p.m. during the week and 7 a.m. to 3 p.m. on Saturdays. We will have 3 experienced AMS individuals staffing the call center each day. This will be your best outlet and fastest response for all your AMS questions. This past spring we took 3,500 calls with over 200 per day and still averaged a wait time of less than 30 seconds. If by chance all 3 lines are in use and you do not want to wait on hold, you will have the ability to leave a call back number that saves your place in line and generates an automatic return call. You also have the ability to connect with the call center by sending an email or requesting a call back through our Sloans App.  You can download the Sloan App for Iphone and Android by clicking here.

If you need assistance after the call center is closed, Sloans will now be offering after hours support to keep your operation going into the night and on weekends. From 6 p.m. to 9 p.m. during the week, 3 p.m. to 6 p.m. on Saturday, and 12 p.m. to 5 p.m. on Sundays we will be providing voicemail support. If you leave a detailed message of your issue with your name and number, you will get a timely response from a member of our AMS team.  For this added service we will charge $50 for the call.

Thank you again for your business, we look forward to helping you through harvest this year.

Sloan Support is written by the product support team at Sloan Implement, a 20 location John Deere dealer in Illinois and Wisconsin.   Learn more at www.sloans.com

 

Sloan Support Call Center is Now on Spring Hours

Waterloo Boy at John Deere Tractor Museum, Waterloo, IA

by Lucas Veale, Assumption, IL 

We are starting our call center spring hours and schedule today.  The number is 217-693-6209 and the hours are from 7-7 M-F and 7-3 on Saturday.    You can access the call center by calling the above number or using the Sloan Implement APP to put yourself in line and receive a call back when your turn in line comes up.

Please call this number to ask your AMS questions or activate your SF2 signal subscription.  If you need to activate your subscription, please be in the cab with the display and receiver powered up.  We will need your receiver serial number and then we will activate the subscription and give you a code to enter to turn it on.